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Refund & Exchange Policy

Please choose your items carefully and read the applicable product descriptions as I only replace/refund items if they are deemed to be defective or damaged.

I do not refund or exchange on change of mind, changes in circumstance or incorrect ordering.

I take the utmost care when providing accurate product descriptions and I thoroughly check and carefully package your items before sending them to you.

In the unlikely event that your item/s is/are defective, damaged or incorrect (i.e. I've sent you the wrong product by mistake), please contact me via email (hello@littlecloudlane.com) within 7 days of receiving your order to make arrangements.  Please provide a description and photos of the fault or issue.